Conference Schedule


»   7:00 am – 8:20 am

Opening Remarks

»   8:30 am – 8:40 am

Can we create a global collaborative chatbot for Canada?

University of Toronto

»   8:40 am – 8:50 am

How Ecosystem Banking Will Finally Allow successful Co-Existence with Banks and Fin Techs

»   8:50 am – 9:10 am

FinTechs have historically had challenges competing with and working with banks. Digital banking is quickly evolving into Ecosystem banking which will enable true end to end customer journeys where  FinTechs and banks can co-exist in a seamless way.

Puvi Sinna, Partner and Digital Experience Leader, IBM iX, IBM

Keynote: A Decade Tracking Lazarus
Trust: The Currency of the Digital Future

»    9:30 am – 9:45 am

If data is the new oil, then trust is indeed the currency of the future. While technology has enabled exponential opportunities to share and exchange information, it has also led to instances where information has been misused, resulting in an erosion of trust. This presentation will discuss how to develop a framework for innovation in a future where trust is paramount by rooting ourselves in principles including irrefutability, authenticity, inclusivity and relevance for consumers.

Debbie Gamble, Chief Officer, Innovation Labs & New Ventures, INTERAC

PANEL: Latest Developments in FinTech

»    9:45 am – 10:30 am

FinTech has been evolving for the past 10 years, and we’re seeing developments and innovation in financial technology year by year. In this panel, we will hear what is happening in FinTech from some of  the world’s innovators.

Coffee Break

»    10:30 am – 10:50 am


»    10:50 am – 11:10 am

CEOs Talk FinTech

»    11:10 am – 11:55 am

This is proven to be fan’s fav session! Listen to CEOs sharing their personal and professional journey in Tech and how they made their way to where they are.

Payments Innovation: How It Can Impact the Bottom Line and Help FinTechs

»    11:55 am – 12:35 pm

Payment is the key to any business, and payments innovation can have a huge impact on FinTechs at both B2B and C2C levels. Listen to our experts in payments about what to expect and prepare for the near future.

Break for Lunch*

»   12:35 pm – 1:20 pm

*Lunch is not included

Blockchain for Financial Services

»   1:20 pm – 1:35 pm

Blockchain has gone through its hype and low for the past year, however, its implications for financial services remains valuable and unique for many of the world’s largest banks.

Panel: Fireside Chat with Maureen Jensen, Chair & CEO, Ontario Securities Commission

»   1:35 pm – 2:15 pm

Paving the Way for Innovation: A regulator’s perspective on the evolution of capital markets, responding to disruptive technologies.

The UN Secretary General’s Task Force on Digital Financing of the SDGs

»    2:15 pm – 2:30 pm

Transforming the Customer Journey Through Personalized Mobile Video Messaging

»    2:30 pm – 2:45 pm

| Michael Ahearn |

Keynote: Using Storytelling Principals to Improve Agent Interactions

»    2:45 pm – 3:05 pm

| Dan Rood |

The Future of Banking

»    3:05 pm – 3:50 pm

Banking industry has never been this innovative ever since FinTech and AI kick in. Hear from the world’s top banks on how big data,  AI, Machine Learning and other technologies have been re-shaping the financial industry.

Coffee Break

»    3:50 pm – 4:10 pm

How is Google Harnessing FinTech

»    4:10 pm – 4:25 pm

Google, the world’s tech giant, is looking at their opportunity in financial service. What would happen to other industry players if company like Google is harnessing FinTech? Let’s find out.

Disruptive Technologies in FinTech

»    4:25 pm – 4:40 pm

Keynote: How Machine Learning is Creating Wider Access to Credit

»    4:40 pm – 4:55 pm

Machine learning provides many industries with possibility to make fair predictions and increase efficiency. In the credit industry, machine learning has been widely introduced to credit scoring, credit fraud protection, credit risk mitigation and many more aspects. How exactly is machine learning working in the credit industry? What are the successful experiences that we can learn from?

Closing Remarks

»    4:55 pm – 5:00 pm